Privacy Policy

Last Updated: April 2025

1. Who We Are

Zentrix Talent Solutions Ltd ("Zentrix", "we", "us") is registered in England and Wales. Our registered address is 167-169 Great Portland Street, 5th Floor, London, W1W 5PF. We are the data controller for personal data collected through this website and our recruitment services. Contact: info@zentrixtalent.co.uk | Tel: 07586 541949 We are registered with the Information Commissioner's Office (ICO) as a data controller.

2. What Data We Collect

We collect personal data including: • Name, contact details (email address, telephone number, postal address) • CV, employment history, qualifications and skills • Right-to-work and identity documentation (where applicable) • DBS check information (where required for the role) • Communication records and messages submitted via our website • Website usage data collected via essential cookies (IP address, browser type, pages visited)

3. How We Use Your Data

We process your data to: • Provide recruitment services and match candidates to suitable vacancies • Respond to employer and candidate enquiries • Send relevant job opportunities (with your consent) • Provide overseas education consultancy and brokerage services • Provide IT consulting and technology staffing services • Comply with our legal obligations as an Employment Agency and Employment Business • Improve our website and user experience

4. Legal Basis for Processing (UK GDPR Article 6)

We rely on the following legal bases: • Legitimate Interests: To operate our recruitment and consultancy business and match candidates with suitable roles • Consent: Where you have provided explicit consent by submitting a form, uploading a CV or ticking a consent checkbox • Legal Obligation: Where required by law (e.g. right-to-work verification under the Immigration, Asylum and Nationality Act 2006, IR35 assessments) • Contract: Where processing is necessary to deliver agreed recruitment or consulting services

5. Data Retention

• Candidate data: Retained for 24 months from last contact, then securely deleted • Employer and client data: Retained for 3 years from last engagement • Website enquiry data: Retained for 12 months • Financial and legal records: Retained for 6 years in line with HMRC requirements You may request earlier deletion at any time — see Section 6.

6. Your Rights Under UK GDPR

You have the right to: • Access the personal data we hold about you (Subject Access Request) • Request correction of inaccurate or incomplete data • Request erasure of your data ('right to be forgotten') • Restrict or object to processing • Data portability • Withdraw consent at any time To exercise any right, please email: info@zentrixtalent.co.uk or write to us at our registered address. We will respond within one calendar month.

7. Third-Party Sharing

We do not sell, rent or trade your personal data. We may share data with: • Prospective employers — strictly for recruitment purposes and only with your prior written or verbal consent • IT service providers processing data on our behalf under formal data processing agreements • Regulatory or government authorities where required by law (e.g. HMRC, Home Office) We do not transfer personal data outside the UK or EEA without appropriate safeguards in place.

8. International Transfers

Where data is transferred outside the UK, we ensure adequate safeguards are in place in compliance with UK GDPR Chapter V, including Standard Contractual Clauses or adequacy decisions where applicable.

9. Cookies

We use essential cookies to operate this website. With your consent, we may also use analytics cookies to understand how visitors use our site. For full details, please see our Cookie Policy at zentrixtalent.co.uk/cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available at zentrixtalent.co.uk/privacy-policy. Material changes will be communicated to affected individuals where reasonably practicable.

11. Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113. However, we would appreciate the opportunity to address your concerns before you contact the ICO — please email us first at info@zentrixtalent.co.uk.