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UK Operations Recruitment / Public sector service operation, North West England
Service Manager Appointed After an 11-Month Vacancy
The Challenge
A service manager vacancy had been open for 11 months. The directorate was running on interim cover at significant cost.
What We Did
Zentrix approached operations candidates who were not actively applying but were open to a development move. The search positioned the role as a step up, not a lateral move.
The Result
Three candidates were presented, one was appointed, and interim cover ended. The organisation estimated a saving of GBP 34,000 over 8 months.
“We had almost given up on finding the right person through normal channels. Zentrix found someone we would not have found ourselves.”